As a small business ourselves, we understand that your company needs reliable technology to operate more efficiently and keep costs down. However, as your reliance on IT grows, the resources to support your increasingly complex IT environment usually do not. If you fall behind with backups, patches, and security, then the odds are that you will face an IT outage or another problem that will negatively impact your company’s productivity, reputation, and bottom line.
While a majority of what we do at Pro Computers is provide break/fix support, we also offer managed services that proactively manage and maintain your technology. With our Managed Care plan, we act as an extension of your IT department, monitoring and managing your infrastructure around the clock -- freeing up your IT staff to focus on higher-value projects. And should an issue occur, our experienced technicians will resolve it before it
Customized to your specific needs, Pro Computers’ Managed Care is the only way to have complete confidence that every aspect of your technology is under control.
Managed Care from Pro Computers offers:
- 24/7 help desk - our dedicated help desk team works around the clock to give you the support you need
- Routine backups - your files are transferred to a remote data center, recoverable at a moment’s notice
- Automatic updates - for operating systems, software, drivers, and third-party applications
- Detailed reports - we give you comprehensive insight into all areas
of your IT